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To keep your mug in pristine condition, handle it with care and wash gently with warm water and mild soap. Avoid using abrasive sponges or harsh chemicals that may scratch or cloud the surface. While many of our mugs are dishwasher safe, hand washing is recommended for longevity. Protect it from sudden temperature changes to prevent cracks or breakage. With proper care, your mug will remain a beautiful and durable part of your daily routine.

Shipping is always free over a minimum threshold. Any shipping costs will vary by shipping type and destination. Orders can take 2–3 business days to process before shipping. As soon as your package has left our warehouse, you will receive a confirmation by email. Delivery estimate is 5–18 business days. If for any reason you are unhappy with your purchase, you may withdraw within 30 days of delivery; we will refund the full purchase price to your original payment method. If your item has arrived damaged — please contact us.